Practical guides

• Lost your keys? What to do now

  Lost your keys? Where to look, who to inform, and how a key tag without an address lets whoever finds it reach you.

• Lost pet: the first steps

  Has your dog or cat gone missing? The essential steps: search the area, inform the animal shelter and the lost and found office, report your pet to a registry.

• Lost bag, suitcase or wallet: what to do

  Lost a suitcase, backpack, laptop bag or wallet? Where to look, who to tell, and what to block if it held cards, ID or a laptop.

• The lost and found office: how it works

  What a lost and found office does, how to report a loss or hand in a found item, and the rules on finder's reward and time limits.

Find your city's office